RETURNS + EXCHANGES
Clothing is made with extreme care. Fabrics have been extensively tested and worn for quality and garment longevity. Because of this, please follow all wash and care instructions to keep your Tiny Closet Collection piece like new. Wash and care instructions can be found on each product page of The Tiny Closet Shop website.
RETURNS will be accepted with a full refund (excluding shipping costs) if shipped back within one week of the date delivered. Shipments received outside of the 1-week return will be shipped back to the sender without a refund. Items returned should be in their original condition (not washed, worn or altered in any way) with either the original accompanying shipping invoice or a note identifying the item, order, and shopper. Sale and Sample items are not eligible for a refund.
EXCHANGES can be requested by contacting me (Natalie) via email. I will be happy to discuss your options. Exchanges are not guaranteed as limited seasonal pieces may no longer be in stock but we will try our best! Exchange requests must be made within 1 week of delivery. Sale and Sample items are not eligible for exchanges. Only full-price items can be exchanged.
When returning or exchanging, we recommend using a carrier service that offers tracking and insurance. Any returns or exchanges lost in transit are not the responsibility of The Tiny Closet. Please mail returns/exchanges to the the following address:
THE TINY CLOSET
645 West 9th Street
LOS ANGELES, CA 90015
Orders received damaged will be promptly refunded in full. Contact must be made using the form below within 3 days of order delivery. Once contacted, we will email a return shipping label. Item must be shipped back within 7 days of receipt of the return shipping label. Once returned, a full refund (including original shipping costs) will be issued.
Though refunds are issued immediately upon receipt and inspection, please allow 7-10 business days for all refunds to reflect with your financial institution.